The Information Systems and Technology internship is an
opportunity for computer science students to provide tier one support to users
of the Bank’s systems and networks. By the end of the internship, the
learner will be able to:
- Provide user support and
customer service on company-supported computer applications and platforms.
- Troubleshoot problems with
computer systems, including troubleshooting hardware and software, email,
network and peripheral equipment problems, makes repairs and corrections
where required.
- Log all support issues in
the ticket tracking system.
- Escalate high-priority
issues to IST specialists.
- Perform maintenance of
host-based access including: password resets, unlock users, add new users,
map users to appropriate host roles.
- Install, configure, and
upgrade operating systems and software
- Install, assemble, and
configure computers, monitors network infrastructure, and peripherals such
as printers, scanners and related hardware.
- Ensure security and
integrity of all systems and data.
Job Title: Information Systems & Technology Intern
Academic preparation of the student required (graduate,
senior, junior, courses taken, GPA, etc.) and skills required:
- Completion of two years or
more of college-level coursework in computer science or information
technology or its equivalent
- A minimum two years of
general computer installation, maintenance and repair experience
- Detail oriented with good
organizational skills
- Strong analytical, problem
solving, planning and communication skills.
Hours of work: The intern will perform most
functions between 8:00 a.m. and 5:00 p.m. The weekly schedule
varies. We expect the workweek to be between 20 -28 hours per week.
The intern will report to VP Elizabeth Yebba, in our IST department.
Start and end dates: 05/18/2015
-09/04/2015 with the possibility of
continued part-time employment post internship.
Students interested in applying for this internship
should send a resume and cover letter to careers@bcsbmail.com
