Friday, May 1, 2015

MIS Summer position/internship Bristol County Savings

Bristol County Savings Bank is a $1.5 billion full service financial institution offering consumers and businesses a comprehensive range of products and services in the Southeastern Massachusetts and Northern Rhode Island area. The Bank has been named to the 2013 “Top Places to Work” by the Boston Globe for the second year in a row.  We pride ourselves in offering state-of-the-art banking products and services, delivered by experienced professionals, while remaining true to our savings bank roots where our customers and the community always come first.

The Information Systems and Technology internship is an opportunity for computer science students to provide tier one support to users of the Bank’s systems and networks.  By the end of the internship, the learner will be able to:

  • Provide user support and customer service on company-supported computer applications and platforms.
  • Troubleshoot problems with computer systems, including troubleshooting hardware and software, email, network and peripheral equipment problems, makes repairs and corrections where required.
  • Log all support issues in the ticket tracking system.
  • Escalate high-priority issues to IST specialists.
  • Perform maintenance of host-based access including: password resets, unlock users, add new users, map users to appropriate host roles.
  • Install, configure, and upgrade operating systems and software
  • Install, assemble, and configure computers, monitors network infrastructure, and peripherals such as printers, scanners and related hardware.
  • Ensure security and integrity of all systems and data.

Job Title: Information Systems & Technology Intern

Academic preparation of the student required (graduate, senior, junior, courses taken, GPA, etc.) and skills required:

  • Completion of two years or more of college-level coursework in computer science or information technology or its equivalent

  • A minimum two years of general computer installation, maintenance and repair experience
  • Detail oriented with good organizational skills
  • Strong analytical, problem solving, planning and communication skills.

Hours of work:  The intern will perform most functions between 8:00 a.m. and 5:00 p.m.  The weekly schedule varies.  We expect the workweek to be between 20 -28 hours per week.  The intern will report to VP Elizabeth Yebba, in our IST department. 

Start and end dates: 05/18/2015 -09/04/2015 with the possibility of continued part-time employment post internship. 

Students interested in applying for this internship should send a resume and cover letter to