GALLAGHER KOSTER
CLIENT SERVICES INTERN
Description of the company including the mission,
location, sales and market coverage. Please include your web URL:
Gallagher Koster
(subsidiary of Arthur J. Gallagher Risk Management Services, Inc" is a
full-service organization that approaches student insurance programs with
innovation and creativity. We work directly with our clients to thoroughly
understand their insurance objectives and develop customized insurance programs
that best meet their specific needs and the needs of their
students."
Our mission
"is committed to being the nation’s leading full-service independent
insurance program administrator for the education community by providing high
quality, customized, and affordable health and sports insurance products and
related services to the schools, and the students and families they
serve."
Our office is located at 500 Victory Road, Marina Bay, Quincy, MA. We have clients throughout the United States.
Primary duties and responsibilities: Assist Client Service
Representatives with the administration of student health insurance plans for
assigned clients. This function will assist with the coordination of the
flow of information between Account Management, Sales, IT, Customer Service,
Enrollment, and Finance. The Client Service Intern will work
closely with the enrollment team to manage the day to day maintenance of each
assigned account. The Client Service Intern will assist the Account Management
and Sales teams to ensure the highest level of client satisfaction. This
is an in-house position. No travel required.
What will the student learn from this experience? Will learn the
organization's policies and procedures as they relate to operational
procedures, eligibility, benefits and claims issues/problems; will gain
customer service experience by answering incoming calls from Gallagher
producers and client schools and assisting them with any requests that they may
have; will learn about the health insurance industry and what it takes to run a
successful insurance agency
Job Title: Client
Service Intern
Academic preparation of the student required (graduate,
senior, junior, courses taken, GPA, etc.): Junior or Senior in good academic standing
Skills required: Excellent written, verbal and interpersonal skills are required;
Strong computer skills in Microsoft Office products; Two or more years of
customer/client services experience
Hours of work: Flexible
schedule at 25 hours per week
Start and end dates: Flexible
Compensation: $8.00/hour
Primary supervisor: COO/Manager of Client Services
Interested students should email resumes and cover letter to:
Deidre Araujo, Senior Staff Accountant/HR Representative, at: deidre_araujo@ajg.com
