Thursday, March 6, 2014

Paid Summer Internship

Title:  Student Intern

Division:  Customer & Business Services

Department:  Business Engagement

Reports to:  Senior Business Analyst

Positions Reporting to:  None

BC/BS is hoping for MBA candidates to apply!

JOB SUMMARY (Describe in 2-3 sentences the purpose of this position):

Gain experience in the health insurance field prior to graduating from an accredited college or university.  Responsible for assisting the Senior Business Analyst and other members of the Business Engagement team with projects or tasks assigned by the Senior Business Analyst or other members of the department or program.  Work a minimum of 24 hours per week for  payment at an hourly rate. Duration of the internship is three months (one semester).

ESSENTIAL JOB FUNCTIONS (nature and scope of position, maximum of 10):

·         Develop business analysis skills, including: analytical, financial, and presentation.

·         Assist with business analysis deliverables, such as Discovery Documents, executive level presentations, cost benefit analyses, process flow diagrams, Business Requirements Documents, Use Cases, entry and validation of requirements into Quality Center, etc.

·         Take minutes for meetings for the Business Engagement team.

·         Gain experience using various software tools, such as MS Excel and PowerPoint.

·         Participate in interdepartmental/corporate workshops or other meetings and gain exposure to other areas of the department and company.

·         Contribute ideas for continuous improvement of the functions of the department or program. 

·         Perform a presentation on a topic (to be selected) to immediate supervisor and other members of the Business Engagement team.

·         Shadow another area of the company of interest to gain broader exposure to the health insurance industry.



Minimum Education and Experience:

Enrolled in a full-time program at an accredited academic institution of higher learning to earn a Bachelor’s degree in Business, Communications, Health Administration or related field, or equivalent experience.


Preferred Education, Additional Qualifications and Experience:

·         Experience using Microsoft Project, PowerPoint, Access, Excel, and Word.

·         Knowledge of managed care plans, as well as knowledge of HMO, PPO and indemnity insurance.


Required Knowledge, Skills, and/or Abilities:

  • Strong verbal and written communication skills
  • Strong listening skills
  • Strong decision-making and problem solving skills
  • Strong interpersonal skills
  • Time management skills
  • Delivers high quality service to internal customers.
  • Build relationships with supervisor and other members of the team.
  • Approaches tasks with a positive attitude and performs work with a sense of responsibility.
  • Acts professionally at all times, including meeting punctuality and time standards.
  • Maintains quality standards.
  • Changes work activities based on business needs and deadlines, and demonstrates flexibility with changing priorities.
  • Ability to work independently and interact with staff across the organization at all levels.
  • Ability to handle multiple priorities.
  • Ability to exercise sound judgment.
  • Ability to take initiative in finding solutions to problems.
  • Ability to perform other duties as assigned.
Interested parties should send their resumes to: Mark.Salisbury@BCBSRI.ORG