Friday, July 25, 2014

MIS Temp position with good company

The Service Desk Temp position will involve first level phone support and troubleshooting the following issues.

  • Laptop, desktop, printer and mobile devices. -  We are primarily a Dell desktop and laptop company along with approximately 100 Apple laptop and desktops. On the mobile device side we have iOS - iPhone & iPads, Android - Samsung Galaxy family....and a few leftover Blackberry's.  For printers we use HP and Konica Minolta.
Windows XP & Windows 7 64-bit, Apple OS X (multiple versions), iOS and Android operating systems.
  • Microsoft Office 2007 & 2010, IBM Lotus Notes, McAfee Antivirus, Internet Explorer, Chrome and several other applications, just not on the same scale as the ones mentioned.
  • Basic networking connectivity, hardwire, wireless and VPN.

Other key skills include:

  • Strong customer service skills

  • Strong written and oral communication skills

Training will be provided, but a basic understanding of the above would be helpful.

Training will also be provided on how to use our Easy Vista ticketing system for problems and requests.

THIS IS ONLY FOR MIS grads.  If you graduate with a undergraduate degree in MIS and haven't found a job or are looking for a new opportunity, send me an email and your resume and I can put you in touch with my contact.