Thursday, September 2, 2010

Paid Internship: Quincy, MA

This is an interesting internship with an Insurance Company located in Quincy, MA. This carries a $7.00 per hour pay (they are looking for 25 hours per week flexible) and you could also earn 3 credits for a business elective from this internship. Below is information provided by the company: Gallagher Koster. Last year a CCB student completed this internship and was hired full-time by the company upon his graduation. The CCB student did an excellent job and because of that, the company
has come back to me for another intern. Please respond quickly if you are interested. You will need to send a resume and an email message expressing your interest to: Deidre_Araujo@ajg.com. Obviously, you will need a car for this internship as you will need to travel to Quincy 40-45 minutes away. However, there is no travel involved with the actual work of the internship. This is an inside position and it doesn't involve selling - rather it is a service/support position. It appears that any major could apply. Here's the company information.



Description of the company including the mission, location, sales and market coverage. Please include your web URL: "Gallagher Koster (subsidiary of Arthur J. Gallagher Risk Management Services, Inc" is a full-service organization that approaches student insurance programs with innovation and creativity. We work directly with our clients to thoroughly understand their insurance objectives and develop customized insurance programs that best meet their specific needs and the needs of their students."

Our mission "is committed to being the nation's leading full-service independent insurance program administrator for the education community by providing high quality, customized, and affordable health and sports insurance products and related services to the schools, and the students
and families they serve."

Our office is located at 500 Victory Road, Marina Bay, Quincy, MA. We have clients throughout the United States.


Primary duties and responsibilities: Assist client school administrators
with enrollment of 250 or less in the administration of the student
health insurance plan. This function will be responsible for the
coordination of the flow of information between Account Management,
Sales, IT, Customer Service, Enrollment, and Finance. The Jr. Client
Service Representative will work closely with the enrollment team to
manage the day to day maintenance of each assigned account. The Jr.
Client Service Representatives will be responsible for assisting the
Account Management and Sales teams to ensure the highest level of client
satisfaction. This is an in-house position. No travel required.

What will the student learn from this experience? Will learn the
organization's policies and procedures as they relate to operational
procedures, eligibility, benefits and claims issues/problems; will learn
how to service other Gallagher producers in promoting Gallagher Koster's
products and services; will gain customer service experience by
answering incoming calls from Gallagher producers and client schools and
assisting them with any requests that they may have; will learn about
the health insurance industry and what it takes to run a successful
insurance agency

Job Title: Client Service Intern

Compensation: Paid internship @ $7.00 per hour

Academic preparation of the student required (graduate, senior, junior,
courses taken, GPA, etc.): Junior or Senior in good academic standing

Skills required: Excellent written, verbal and interpersonal skills are
required; Strong computer skills in Microsoft Office products; Two or
more years of customer/client services experience

Hours of work: Flexible schedule at 25 hours per week

Start and end dates: Start Date = Immediately; End date is open

Primary supervisor: COO/Manager of Client Services

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