Monday, November 18, 2013

MIS Internship (Unpaid) Southcoast Health System

MIS Project Management Office Intern
Why Southcoast Health System?
Health care information technology is a booming industry and continues to gain momentum due to federal regulations requiring health care organizations to implement Electronic Health Records (EHR), Computerized Provider Order Entry (CPOE) and other electronic hospital-based incentive programs. 

Besides federal regulations, technology has become so prominent in every industry that even health care customers are demanding it.  For example, physicians want to use mobile devices to enter in patient orders, Nurse Managers want to use radio frequency identification devices to determine how quickly a Nurse responded to a patient’s nurse call, patients want patient portals where they can register themselves, make appointments, and/or access all of their test results on demand.

The Management Information Systems (MIS) Division within Southcoast Health System consists of multiple departments that currently fulfill multiple organizational needs.  For example:
·         End-User Support – purchases, installs, configures all laptops, PCs, and printers throughout the Health System.   Also responsible for resolving end-user issues (breakfix).
·         Information Technology
o    Infrastructure
§  Servers
§  Networking
o    Directory Services
o    Communications
·         Applications and Systems Development – over 150 applications
·         Clinical Engineering – over 15,000 clinical devices
Why the MIS Project Management Office (PMO)?
The MIS Project Management Office is a new division at Southcoast Health System and has only been in existence since September 2011.  This position will provide students with an inside glimpse of the challenges of implementing a new division within an organization, specifically an organization of such size and complexity.
Finally, the MIS PMO does follow a project management methodology that will be taught to the intern and whenever possible, the intern will be asked to follow this methodology and utilize the proper project management tools.  Project Management experience, especially in the health care information technology industry, is a skill that would make a job candidate stand out amongst the rest.

What would my responsibilities be as the MIS PMO Intern?
·         Participate in PMO Division Development Strategic Planning Meetings
·         Support Project Managers and other MIS Managers in all aspects of daily management of project portfolio including, but not limited to:
o    Create templates
o    Schedule meetings
o    Assist with organization of fileshare
o    Assist with setup and preparation for Project Planning Workshops
o    Organize information gathered from Project Planning Workshops
o    Electronic note taking during meetings
o    Attend various project-based meetings with Project Managers
o    Generate reports
o    Draft project plans using Microsoft Project
o    Update IT Project Tracker, as applicable
o    Provide research support as applicable
o    Other administrative tasks as needed

Janice Gagnon